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Products Maintenance Services:
Our software product maintenance at Accendere will take care of your software that will always have the sharp competitive edge. Our In-Depth methodology and its communications infrastructure are utilized to provide both onsite and offshore product maintenance services

The professional product support teams at Accendere provide Technical support, application continuity, help desk management with a high-level standard maintenance procedures (SMP- Standard Maintenance Procedures), procedural manuals, infrastructure and ensures maximum application uptime.

Our software product maintenance services include:
  • Corrective software product maintenance: To resolve the corrective, incidental issues and errors.
  • Preventive software product maintenance: To plan and implement the action to avoid future problems based upon past incidents anticipation, and 'Feedback and continuous Improvement'.
  • Adaptive software product maintenance: Adoptions are made to the application as a result of external factors.
  • Perfective software product maintenance: To carry out functional modifications.
Our application hosting and hardware maintenance:
  • Application hosting on dedicated server
  • Managing the continuity and resolving the hardware issues
  • Application continuity management
  • Availability management
  • Capacity management
Service level agreement (SLA) for maintenance services for :
  • Legacy product maintenance
  • Component development and up-gradation
  • Support to multiple platform versions
  • Localization and customization of core products.

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